Warranty

Limited 25-Year Warranty

Stainless Steel Sinks & Faucets:

Zomodo Canada (hereafter referred to as Zomodo) is pleased to offer a limited 25 year warranty on all Zomodo sinks used in normal domestic installations. Zomodo warrants its sinks to be free from all manufacturing defects in material and workmanship.

Zomodo will repair or replace (at Zomodo’s discretion), at no charge, excluding labour, any sink supplied by Zomodo that is proven to be defective under normal use. An equivalent replacement will be issued to the original owner provided the defective sink was installed in accordance with Zomodo installation procedures, used and cleaned as recommended and not damaged due to abuse, misuse or negligence. Chips, scratches and stains are not deemed to be manufacturing defects. Zomodo will not be held liable for chips, scratches and stains that can occur under normal use over a period of time. Please refer to cleaning instructions to maintain your sink in its original appearance. Zomodo shall not be held liable under this warranty where the sink has been used in a non-domestic application, improperly installed, or damaged from the impact caused by a heavy object being dropped on the sink or from improper handling. Zomodo shall not be liable for any inconvenience or expense for material or labour related to the removal or replacement of a defective sink or for any loss or damage to any person or property whatsoever resulting from the defective sink. All transportation costs to and from the point of purchase will be the responsibility of the purchaser.

Any sink returned must be in the original packaging and include all the accompanying accessories, parts and documentation. Zomodo reserves the right to inspect any sink reported to be defective prior to replacement of the sink. Excluded are any accessories that accompany the sink including: strainers, waste fittings, waste chutes etc.

Zomodo warrants all faucet’s stainless steel casing, cartridge and components to be free from manufacturing defects for a period of twenty-five (25) years from the date of purchase. Déccor does not warranty against regular wear and tear of the faucet and any issues arising from improper installation of the faucet.

 

Zomodo Stainless Steel Accessories

Zomodo warrants Zomodo’s stainless steel accessories to be free from manufacturing defects for a period of twenty-five (25) years from the date of purchase.

 

Bamboo / Wood Cutting Boards and Concertina

 Zomodo warrants Zomodo’s bamboo / wood cutting boards and Concertina dish rack to be free from manufacturing defects for a period of one (1) year from the date of purchase.

 

Original Customer Obligation

The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase. Proof must be provided that a licensed plumber or contractor has installed the sink or faucet. No employee, agent or other person is authorized to provide any warranty on behalf of Zomodo for a Zomodo product that is in addition to or different from the warranty stated above unless the warranty has been previously approved by Zomodo.

 

Legal Disclaimers

Zomodo does not warrant transport damage that may occur during 3rdparty shipping of any products.  Zomodo’s warranty is only to the original purchaser. Zomodo also takes no responsibility for any incidental or 3rd party damages caused directly or indirectly by Zomodo products.

If you require additional information on our service and warranty policies please contract us at: info@zomodo.ca

 

Zomodo Sink Warranty Claim Form:

Zomodo Warranty Claim – Sinks & Accessories

 

Zomodo Faucet Warranty Claim Form:

Zomodo Warranty Claim Form – Faucets