FAQs

How do I order a Zomodo product?

Please visit the “Where to buy” section on our website to see retail options to purchase Zomodo products.  We currently only sell through our partner distributors listed on this website.

I ordered a Zomodo product and it still has not arrived?

Please contact the retailer or wholesaler who you purchased the product from to inquire about the delivery date.  If the product is on back order your retailer should be able to provide an approximate date for arrival.  

My Zomodo sink shows scratches shortly after it has been installed, what can I do?

All stainless steel scratches, and sinks are not an exception.  Many of the Zomodo sinks are made with very high-lustre finishes as seen our Cayman, Montego and Integrato series, making the initial scratches on these sinks very noticeable.  Because of this,  we provide a Sink Care Pack in all Zomodo branded sinks which includes polishing oil and cream, along with a few fine scouring pads.  These products can be used to buff out some of those initial scratches to keep your sink sparkling for the first few months of use.  This pack can be found in the original Zomodo box (if you need an extra pack they can be purchased in our Product Care section). It should be noted that after continual scratching of your sink (from everyday use)  a new finish/polish will eventually be created, otherwise referred to as a patina.  The new patina will always be slightly duller than the original finish but as it grows will allow the scratching to blend in more and more.